DWG188 is committed to protecting the privacy and security of all members' personal data. This document clearly explains how we collect, use, store, and protect your information.
Six core principles that underpin DWG188's approach to protecting the data and privacy of every member.
All data transmitted between your device and dwg188 servers is protected with 256-bit SSL encryption — the same security standard used by leading banking institutions.
Your personal data is stored on servers protected by multi-layered access controls. Only authorised personnel may access member information.
You have the right to access, correct, or request the deletion of your personal data at any time through the DWG188 support team.
DWG188 does not sell or share members' personal data with third parties for marketing purposes without your explicit consent.
DWG188 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards across all our data management practices.
You can choose the types of promotional communications you wish to receive and unsubscribe at any time without any hassle through your account settings.
As a dwg188 member, you have these rights regarding your personal data.
Request a copy of your personal data
Correct inaccurate information
Request deletion of your data
Limit how your data is used
Get your data in a portable format
Object to certain data processing
Important Note: This Privacy Policy explains our practices regarding the collection and use of personal data. By using the DWG188 platform, you agree to the terms set out in this document. Please read it carefully.
DWG188 ("we", "Platform") values the privacy of every individual who uses our services. This Privacy Policy transparently explains how we handle the personal data of DWG188 members and visitors.
We operate in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), and we are committed to ensuring your personal data is collected, used, and stored in a responsible and secure manner. Every data-related decision is made with the interests and safety of our members as the top priority.
This policy applies to all personal data you provide to us — whether during account registration, platform use, or communication with our support team. If you have any questions regarding this Privacy Policy, our team is ready to assist through support channels available 24/7.
DWG188 collects various types of personal data depending on how you interact with our platform. Below is a summary of the data types we collect:
| Data Category | Examples of Information | Requirements |
|---|---|---|
| Identity Data | Full name, date of birth, IC/passport number | Mandatory (KYC) |
| Contact Data | Email address, phone number | Mandatory |
| Financial Data | Bank account number, e-wallet details | Mandatory (Transaction) |
| Technical Data | IP address, device type, web browser | Automatic |
| Usage Data | Game history, betting habits | Automatic |
| Communication Data | Support chat records, email | Where applicable |
We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive data categories such as medical information, religious beliefs, or political views unless required by law.
DWG188 collects personal data through several key methods:
All dwg188 data collection forms use SSL encryption to ensure that information you submit cannot be intercepted by unauthorized parties.
DWG188 uses your personal data for legitimate and transparent purposes. The following are the primary purposes for which your data is used:
DWG188 will not use your personal data for any purposes other than those stated above without obtaining your consent first.
DWG188 does not sell members' personal data to any third party. However, there are certain situations where we need to share data with carefully selected parties:
All third parties receiving data from dwg188 are required to comply with data protection standards equivalent to or exceeding those we maintain ourselves.
DWG188 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.
Key security measures we implement include:
We retain your personal data for as long as your account is active or as needed to provide services to you. Data is also kept for the period required by applicable law — typically 7 years after account closure for financial records.
DWG188 uses cookies and similar tracking technologies to enhance user experience, analyse platform performance, and deliver relevant content. The following are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. Please note, however, that disabling certain cookies may affect the functionality of the DWG188 platform.
As a dwg188 member and subject to Malaysia's PDPA, you have the following rights regarding your personal data:
To exercise any of these rights, please contact the dwg188 support team via live chat or email. We will process your request within 30 business days from the date of receipt.
DWG188 is committed to processing all privacy rights requests within the stipulated timeframe. If your request is complex or involves a large volume of data, we will inform you if additional time is required.
The dwg188 platform is restricted to individuals aged 18 and above. We do not intentionally collect or process personal data from minors.
If we determine that personal data of an individual under the age of 18 has been collected without appropriate knowledge or consent, we will take immediate steps to delete that data and terminate the relevant account.
If you believe a minor has registered on our platform, please contact the dwg188 support team immediately so that appropriate action can be taken without delay.
DWG188 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Any changes will be published on this page with a clear update date.
For changes deemed material or significant, we will notify members via their registered email or in-platform notification at least 14 days before the changes take effect.
Your continued use of the dwg188 platform after any amendments are published constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or wish to exercise your privacy rights, the dwg188 team is here to help. You can reach us through:
For complaints related to personal data processing that cannot be resolved through our support channels, you have the right to submit a complaint to the Personal Data Protection Department (JPDP) of Malaysia as the relevant regulatory authority.
The dwg188 Privacy Team operates 24 hours a day, 7 days a week. We are committed to responding to all privacy-related inquiries within 48 business hours of receipt.